Employees

Knowledge and learning

What employees know about your company before they start, and how they get better at it.

The handbook and playbooks are for everyone in the workspace.

The handbook

Write pages (policies, plans and prices, standard answers, who does what) and connect Notion pages or Drive docs. Armada condenses them into one short brief that every employee reads before every task, and rebuilds it only when a source changes.

Playbooks

Playbooks are short, reusable instructions in the open Agent Skills format: a name, when to use it, and the steps. The company notebook is shared by every employee; each employee can also have its own. You can write, edit, archive, restore any version and export each one as SKILL.md.

Learning from outcomes (opt-in)

With learning switched on, an employee keeps playbooks on what worked and reads them before similar work. Every change to a playbook is a new version you can review and roll back. Off by default.

Models

Choose the default model for the workspace and override it per employee (Company > AI models shows current prices). Every model call is metered, including Armada's own background work such as routing and handbook builds.